Terms and Conditions of Use
Limitation of Liability
HIV Self-Test Kits
About autotest VIH®
All personal identifiable information collected and stored relating to you is used solely to enable us to provide the HIV Self-Test service to you. Non-identifiable statistical information may be used to help improve our services. HIV Ireland will be Data Controller for the purpose of running this website and the HIV Self-Test service.
Where provided, your name and address and any other identifiable and non-identifiable information, including health information, will be stored securely and not shared with any third party in accordance with data protection law and the General Data Protection Regulation (GDPR). Read our Privacy Statement.
Click & Collect
To collect a HIV Self-Test ordered through the Click and Collect service you must provide the One-Time Code you received by SMS when placing your order. Only the presentation of a valid code will authorise collection. HIV Ireland bears no responsibility for lost / misplaced codes.
A HIV Self-Test may be collected from the offices of HIV Ireland, 70 Eccles Street, Dublin, D07A977 during office opening hours 10am – 4pm, Monday to Friday (excluding public holidays).
Nothing in these Terms will limit the right of HIV Ireland to revise or otherwise change without notice or explanation the above stated hours and/or days when HIV Self-Tests may be collected.
The Click and Collect service will not operate where Government mandated restrictions on workplace closures relating to COVID-19 are in force.
Ordering multiple HIV Self-Test kits.
Users are directed to the information supplied with your pack in relation to test results. HIV Ireland cannot guarantee the accuracy, reliability, or readability of autotest VIH® HIV Self-Tests.
If, for any reason, test results appear unreadable or in any way indeterminable please contact HIV Ireland to order a replacement test. To order a replacement test email: firstname.lastname@example.org or call 01 8733799 and ask to speak to a member of the HIV Self-Test Team.